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Privacy Policy

DATA PROTECTION LAW

The Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR) describes how organisations, including 52 Degrees North, must collect, handle and store personal information.

 

These rules apply regardless of whether data is stored electronically, on paper or on other materials.

 

To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

 

WHY DO WE HAVE A PRIVACY POLICY?

This data protection policy ensures that 52 Degrees North:

 

  • Complies with data protection law and follow good practice.
  • Protects the rights of customers and staff.
  • Is open about how it stores and processes individuals' data.
  • Protects itself from the risks of a data breach.

This privacy policy sets out how 52 Degrees North collects, uses, stores and protects any personal information you give when visiting and using our website and when communicating with our office by personal visit, telephone and/or email. 52 Degrees North are committed to ensuring that your privacy is protected, and we will not use personal information collected for any purpose other than individual customer care, mailing and emailing of information and services or for telephone contact. You can be assured that any information requested or provided, by which you can be identified, will be used in accordance with this privacy policy.

 

COLLECTING PERSONAL INFORMATION - WHAT WE COLLECT

  • Name and job title.
  • Contact information - email address, home, office and mobile telephone numbers.
  • Residential and business address with postcodes.
  • Property requirements, preferences and interests.

WHAT WE DO WITH THE PERSONAL INFORMATION WE HOLD

We request and hold your personal information to ensure that we fully understand your needs and preferences to allow us to provide you with the required service including the following reasons:

 

  • We may use the information to periodically send emails providing promotional information that may be of interest to the email address provided.
  • We may use the information to contact you be mail, telephone or email to introduce our services, establish property requirements, introduce properties that may be of interest, to arrange property visits, discuss feedback and to agree terms of sale/let if appropriate and from time to time contact you during the sale/purchase/letting to communicate progress of the transaction.
  • We may use the information to improve our services.

DISCLOSING YOUR PERSONAL INFORMATION

  • We may disclose your personal information to any of our employees and also professional advisers, suppliers or subcontractors insofar as when necessary for the purposes set out in this policy should we have your permission to do so.
  • We may disclose your personal information to any member of our group of trading companies or subsidiaries insofar as when necessary for the purposes set out in this policy should we have your permission to do so.

RETAINING YOUR PERSONAL INFORMATION

  • To comply with our obligations in relation to data retention policies and deletion procedures, personal information that we collect, store and process will not be retained for longer than is necessary for that purpose, up to a maximum of 2 years.

SECURITY

  • We are committed to ensuring that your personal information is secure and will take all reasonable physical, technical and managerial precautions to safeguard against the loss or misuse of your personal information.
  • We will store all personal information you provide on secure password protected computers and server and/or within secure locked offices.

YOUR RIGHTS - CONTROLLING YOUR PERSONAL INFORMATION

  • You may choose to restrict the collection, storage and use of your personal information. If you have previously agreed to us using your personal information, you may change your mind at any time, amend any information held or withdraw consent for us to hold your personal information, in which case all data will destroyed. You should contact us in writing or by email.

THIRD PARTIES

  • Our website may include details of and hyperlinks to third party companies and their websites. We have no control over, and are therefore not responsible for, the privacy policies, practices and protection of any information you provide to third party companies who are not governed by this privacy policy.

WEBSITE & EMAIL DISCLAIMER

  • 52 Degrees North is committed to ensuring that the content of the website and email communication and any attachments is current and accurate, however cannot be held responsible for any mistakes or omissions. You cannot reproduce any part of the website or email without first obtaining written permission.

PROPERTY MISDESCRIPTIONS

  • The accuracy of any property description is for general guidance only and therefore cannot be guaranteed. The reference to any mechanical or electrical equipment or other facilities at the property cannot constitute a representation (unless otherwise stated) as to its state or condition. Prospective tenants/purchasers should satisfy themselves as to the fitness of such equipment and information provided in property descriptions should not be relied upon and does not constitute any part of an offer or contract.

POLICY UPDATES

  • 52 Degrees North may change this policy from time to time by updating this page and you are encouraged to check to ensure that you are comfortable with any changes made.

OUR DETAILS

  • You can contact us at office@52degreesnorth.co.uk
  • Registered in England & Wales with company number 7701874 and our registered address is 41 Rodney Road, Cheltenham. GL50 1HX and trading address is 43-45 Promenade, Cheltenham. GL50 1LE